Safety warning for Swift 500 series
To all of our valued customers, current and pending, please see the latest information provided by the ACCC regarding the Swift 500 Series Cooktops.
WHAT ARE THE DEFECTS?
A part of the gas supply pipe may break or develop a hole. This may cause a gas leak.
WHAT ARE THE HAZARDS?
If the gas leaks in the presence of an ignition source this may lead to an explosion and/or fire, which may result in serious illness, injury or death.
The defect has caused incidents that have caused serious injuries and burns.
If gas leaks and builds up in an enclosed area, such as a motorhome or caravan, asphyxiation may occur.
WHAT SHOULD CONSUMERS DO?
Consumers should check if their appliance is affected and if so immediately turn off the appliance and do not operate it on gas.
The gas supply to the appliance can be isolated at the gas isolation valve, adjacent to the appliance.
To identify affected appliances, open the glass lid and check the model number on the data plate that is located on the inside front left side of the lid.
Consumers must ensure that Gas Cooker units are serviced and tested every 2-3 years.
For further information, consumers with affected appliances can contact Swift Appliance Group by phone on 0412 821 912 (Monday to Friday 9am to 5pm), via email at firstname.lastname@example.org or visit https://www.swiftappliancegroup.com.au to register their details to be advised of remedial actions when they are available as the remedial process has not yet been finalised.